If you’ve grown enterprise accounts and want full ownership, not just execution, this is your role.

Location: 🇺🇸United States (required)

At Viva, we partner with fast-growing US startups and connect them with world-class Executive Assistants from Latin America - expanding access to global opportunity while helping companies scale smarter.

We’re hiring a Head of Strategic Accounts to own enterprise expansion revenue across our most strategic customers.

This is a US-based role focused exclusively on expansion within existing enterprise accounts - defining the strategy, leading executive conversations, and closing revenue.

What You'll Do

Define & Scale the Expansion Strategy

• Define the account prioritization framework across enterprise customers

• Build and scale our expansion motion - you'll build the playbook

• Design structured, multi-threaded growth strategy within existing accounts

• Partner cross-functionally (Sales, CS, People) to drive execution

Own Expansion Revenue

• Own quarterly expansion targets and NRR contribution

• Lead executive-level expansion conversations with CHROs, CEOs, and VP stakeholders

• Lead in-person executive engagements across the U.S. (up to 50% travel) to drive expansion growth

• Own forecasting, reporting, and continuous improvement of the expansion motion

Who You Are

Enterprise Expansion Operator

1. 5–8 years owning enterprise expansion revenue (upsell/cross-sell within existing accounts)

2. Experience defining and scaling expansion strategy in high-growth environments

3. Ability to build structure and operate with high autonomy

4. Executive presence with C-suite stakeholders

5. U.S.-based and open to up to 50% travel

6. CRM fluency (HubSpot preferred)

How We Take Care of You

• 100% Remote

• Competitive Compensation - Market-aligned base with growth opportunities.

• Paid Time Off - Holidays, vacation, sick and family care days.

• Career Growth - Development plans, biannual raises, mentorship, and learning budgets.

• Team Culture - Supportive peers, wellness sessions, and “Women in Leadership” initiatives.

Ready to Apply? 🚀

📢 Viva is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive workplace where everyone can thrive.

🔎 Important Notice: All communication will come from an @execviva.com email. If you receive messages from unofficial sources (e.g. Instagram, Facebook), please report them to careers@execviva.com. We never request payments or personal information from candidates.